Excavator Spare Parts Supplier
FAQ
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  • Are you a trade company or a manufacturer?

  • Q: Are you a trading company or manufacturer ?

    A: Manufacturer with 30X20GP production capacity per month.

     

    Q: How long is your delivery time?

    A: Generally it is about 20-30 days. We will evaluate lead time by your order volume.

     

    Q: Do you provide samples ? is it free?

    A: Yes, we can provide samples for free, but do not include mold (if required) and shipping freight costs.

     

    Q: How can I be sure the parts will fit my excavator?

    A: Please give us correct model number/ machine serial number or drawing and size will be better.

     

    Q: How do you control the quality?

    A: We proceed the quality control plan for products in all process flow, including incoming inspection, heat treatment and process inspection with specified inspection frequency. Inspection records will be kept for 3 years.

     

    Q:What is your payment term?

    A: Total amount<=4000USD, 100% full payment as deposit. Total amount>=4000USD, 30% T/T in advance , balance before shipment.

     

    If you have any other question, please feel free to contact us.

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